Author: Haris

When a documentation team is unable to keep up with the growth of a product, the root cause of the problem is not that they cannot write enough material. Rather, the same warning needs to be published in 11 places with 9 slightly different wordings. A firmware update requires a manual search through 40 PDFs. The invoices for translation of a product grow faster than the product itself. Modularity changes the unit of work A document-centric approach considers the deliverable to be edited as the core object. A component-based approach, on the other hand, considers the deliverable to be assembled…

Ignition interlock users often fail not because they are trying to consume alcohol before getting behind the wheel again, but because the device has interacted with some aspect of their daily routine in a way that they had not been made aware of by the installer. A merge prompt, a service appointment for another family member, or the oral rinsing of mouthwash before going to work can all result in logged events being reported to the client’s monitoring authorities, potentially extending their monitoring period. What the startup sequence actually demands The first test of breath, taken after installation of the…

Convenience is considered a ‘soft’ criterion and must be viewed with the same importance as other criteria. In other words, a single missed calibration event will record as a violation on your program. A lockout occurring on a Friday afternoon is far more problematic than a simple loss of shift for the client and their key holder(s) and therefore of far greater importance to the individual referring, monitoring or administering cases on an interlock program than a ‘customer service’ issue for that provider. The following therefore must be differentiated from a provider that delivers a program to clients as opposed…